I have been going to Dr. Rich now for many years and have never had a problem. I have also been taking my daughter since she was young.
I have to say I was surprised at some of the negative postings about this practice. I have received nothing but efficient, pleasant care.
As far as Dr. Rich not being very good with children, my daughter has always found him to be very friendly and his music playing panda (cannot remember if it is a panda or another animal now!) was great fun when she was young and she still remembers it well. – She’s a little old for it now.
I would highly recommend anyone (including those with children) visit Dr. Rich and his staff for their optical needs. He is courteous, professional and a highly qualified doctor.