AMAZING AND CARING DOCTOR
Dr. Rich is an amazing and caring doctor. He goes above and beyond to make sure the eye exam covers everything and his explanations are clear and easy to understand.
PERSONAL TOUCH BEATS ANY INTERNET DEAL
Dr. Rich & his team at AV Eyes have been taking care of me for years. I keep coming back because the level of comfort, service & education are exceptional. Their personal touch beats any Internet deal because you leave with stylish glasses that fit right the first time & they are all super nice too!
SUCH NICE AND AMAZING PEOPLE!
Such amazing and nice people here! They helped me on their day off, which I am so grateful for. They also made some calls and got me quicker service than primary care physicians. Couldn’t recommend this place enough.
Great staff, service and Dr. Rich’s expertise is unparalleled. The entire experience with AV Eyes is seamless and has a family feel. Chris, my consultant, was thorough and detailed. My new glasses were created within a week and shipped to me on the day I requested. I’ve never had a better experience with a company than I have with them. A true rarity in today’s world!
EXPLAINS EVERY TEST AND THE RESULTS
This is a great place and Dr. Rich is the best. He’s very friendly and always makes me laugh! He cares about his patients and he thoroughly explains every test and the results. Grace is really wonderful and helps with choosing frames. She’s very friendly and from the time you walk in to the time you leave, she’s there to help. Excellent customer service. I highly recommend this Optometrist office.
100% SATISFIED, SPOT-ON PRESCRIPTION
I’ve used Glasses and Contacts for over 20 years and had several optometrists’ along the path in 3 different countries. In the past I’ve never been 100% satisfied when my prescription changed and always felt there was something wrong when I got new Glasses. Dr. Rich is the first one that’s always “spot-on” with my prescription with great service and amazing staff.
His selection of frames is also always up to date with the latest classic and contemporary models from around the world.
I now live further away from AV, but I’ll continue to be a loyal customer, it’s worth the travel.
LOTS OF FRAME STYLES TO CHOOSE FROM
The employees are very knowledgeable and nice. Lots of frame styles to choose from. The optical manager is AMAZING!!!
NOT A BETTER MAN IN THE BUSINESS
This gentleman has been my eye doctor since I was 6 years old nearly 40 years. There’s not a better man in the business. There’s not an eye doctor in town more knowledgeable, more honest or more caring about an individual’s eyesight and how it can affect their lives completely. A complete stand up flawless bedside manner and one of the better men I’ve known in my lifetime. Their prices are completely reasonable and the staff is incredibly thorough.
SECOND TO NONE
If you want your vision checked by a place that takes care of you, come here. Second to None care
SAVED ME FROM RUINING MY EYES
Dr Rich has been my family’s optometrist for years!! I love the staff, I love how punctual they are with appointments and ample parking to boot! No fuss here, it’s an annual ritual to get my hazel beauties checked out and the only one I trust to do so, is AV Eyes.
I had trouble adjusting to contact lenses, Dr. Rich was patient as I tried different ones over a few days. I almost fell for a LASIK sales pitch and he was honest about my not being a candidate. He saved me from ruining my eyes, glad I asked him for a second opinion!
If you want a nice office, plenty of selection of frames and a friendly eye doctor, this is your place! I have recommended him to numerous people, I put my reputation on it.
HELPFUL, PATIENT, AND COURTEOUS
It’s been some time since I have gone to AV Eyes and it was as impressive as I remember, the only difference now I was bringing in my 6 year old twins. From the moment I called to make an appointment to the moment I left, Lindsay was so helpful, patient and courteous. She helped confirm all my insurance and made the entire process very easy. Dr Rich was so thorough and patient with both my children knowing it was their first “real” eye exam. Lindsay was also so helpful keeping each child entertained while I was in the exam room with the other, which was extremely helpful. They treated my daughter like a little adult, helping her pick out her glasses. It was such a great experience that I booked my own appointment for later this week. Thank you for giving my children such a positive experience. They were so timid going in, but they both left completely at ease. I can’t stress what a positive experience it was from start to finish. I highly recommend AV Eyes.
ALWAYS A VERY PLEASANT EXPERIENCE
Excellent service, very knowledgeable staff, and always a very pleasant experience when I visit Dr. Rich’s office! I highly recommend AV Eyes Optometry.
VERY THOROUGH AND COMPASSIONATE
Dr. Rich and his staff are AMAZING. My daughter woke up on a Saturday morning, and she couldn’t open her eye without being in excruciating pain. I figured she had something in it, or a scratched cornea. I called her normal optometrist, but of course being a Saturday, they were closed. I then remembered that I used to go to AV Eyes many years ago and knew they had Saturday hours. I called 10 minutes after they opened, and they were able to get us in an hour later. We were in and out within 20 minutes, and I was correct: scratched cornea. Dr. Rich was very thorough and compassionate and sent us home with antibiotics. And a bonus was that I recognized one of his office staff as the former beloved optician in the office we normally use! Thank you Dr. Rich! We will definitely be back!
VERY IMPRESSED . . . WILL BE COMING BACK!
I was very impressed and well taken care of by Lindsay and Vy at A V Eyes. Thanks for all you did for me. Definitely will be coming back.
BEST OPTOMETRIST IN ALISO VIEJO!
This is the best optometrist in Aliso Viejo! The staff at AV Eye’s is spectacular especially Laura and Vy!
VERY HAPPY! I LOVE THIS TEAM
I love this team! Super fun and knowledgeable! Thanks guys! This is my second visit. Very happy both times!
GOES ABOVE AND BEYOND
I have been going to Dr. Rich for several years now and came back from my annual visit yesterday. He is always excellent! He is professional, courteous, and very knowledgeable about eye health! He takes the time to listen to your current eye issues and always comes up with ideas of how to problem solve. I wear one distance contact and one reading contact so sometimes my eye issues are a bit complicated. Dr. Rich goes above and beyond to make sure you’re a happy patient. Yesterday, when I told him I was almost out of my contacts, he got them to me today! He is a gentleman and has integrity!
TIMELY, GREAT SERVICE. I GET THE BEST PRESCRIPTIONS
I’ve been back for a few years after moving and trying options closer to my house. After a few bad experiences elsewhere, I decided to return to Dr. Rich and SO GLAD that I did. The whole process of getting tested is imperfect but Dr. Rich does a great job and I get the best prescriptions! I am very happy with Dr. Rich and his staff – timely, great service. I have and do recommend them family and friends.
5 OUT OF 5 – WOULD DO IT AGAIN
Amazing! Great spot to go!
The doctor was very patient and walked through the appointment without issue.
I then worked with Chris in selecting a pair of glasses that fit well and are a solid design. I’m very happy with my visit.
5 of 5 would do again.
GREAT EXPERIENCE EVERY TIME
Great experience every time. I’ve been going here for 5 years now. The staff is helpful and acknowledges you right when you come in. My eye exams have always been on time and usually take less than 45 minutes, and Dr. Rich is really good at putting you at ease. Thanks for making sure I always have HD vision!!
NICE DOCTORS LIKE DR. RICH MAKE IT EASIER
I brought my mom here for her yearly check up today, she has MS and it’s very hard and awkward for her to get around but Dr. Rich was very helpful in making sure she was comfortable and made her laugh a lot so she felt less awkward about the hard time she was having doing some of tasks she needed to do for the test. It’s a struggle to get my mom to go places, especially doctors offices but nice doctors like Dr. Rich make it easier to get her to go.
CUSTOMERS FOR LIFE!
Ran in with broken sunglasses and they were fixed at no charge and I was out the door in 5 minutes! We also have small business and so i appreciated the extra touch! We are customers for life!
ALWAYS TAKE GREAT CARE OF ME
I have been a customer is AV eyes for years and they always take great care of me. The exams have always been thorough and accurate and the glasses I get, for well and help immensely
LENSES INSTALLED IN A VERY TIMELY MANNER
I have been going there for 5 years now. Dr Rich is very courteous and takes the time to explain to you how your eyes work and how your prescription works, and what to do or not do.. The frame selection is a little limited but I’ve been able to bring my own frames and have the lenses installed in a very timely manner.. I’ll definitely keep going to him
HIGHLY RECOMMEND A.V. EYES
I’ve been going to A.V. Eyes for 10 years. Dr. Rich and his staff are always so friendly and helpful! I don’t even live in Aliso Viejo anymore but I continue to come here because they are so great! I highly recommend going to A.V. Eyes.
COURTEOUS, PROFESSIONAL, HIGHLY QUALIFIED DOCTOR
I have been going to Dr. Rich now for many years and have never had a problem. I have also been taking my daughter since she was young.
I have to say I was surprised at some of the negative postings about this practice. I have received nothing but efficient, pleasant care.
As far as Dr. Rich not being very good with children, my daughter has always found him to be very friendly and his music playing panda (cannot remember if it is a panda or another animal now!) was great fun when she was young and she still remembers it well. – She’s a little old for it now.
I would highly recommend anyone (including those with children) visit Dr. Rich and his staff for their optical needs. He is courteous, professional and a highly qualified doctor.
OPTOMETRY AT IT’S FINEST
Optometry at its finest.. The Staff is wonderful, Patrick is my favorite. Dr, Rich is always pleasant and fun. The selection of glasses is the best around. They always remember your name, and make you feel welcome.
My whole family goes there, and would never go anywhere else. Michelle
FIRST TIME HERE AND TOTALLY RECOMMEND IT
First time here I totally recommend it. Friendly Staff and very satisfied with my eye screening thank you AV Eyes
FABULOUS SUNGLASS ADJUSTMENT
I did not see the doctor. My visit was solely to get my sunglasses adjusted. I met Leah who went above and beyond and helped me tremendously. She was professional, friendly, informative, and generous with her time. She ultimately adjusted my sunglasses – she did such a fabulous job!
Thank you, Leah, for all your help and time. Your kindness is very much appreciated!
HIGHEST QUALITY FRAMES IN OC
Dr. Rich is fantastic. he’s personable and knowledgeable and I’ve been going to him for years
I know there have been some less than stellar reviews about his staff but I’ve never had a problem with them.
I understand he is a boutique optometrist so his selection of frames may not be as large as a big box stores however AV Eyes cattiest the highest quality brands I’ve seen in orange county
INCREDIBLY FRIENDLY AND WELCOMING
Dr. Peter Rich is so incredibly friendly and welcoming, answered all questions and made the environment calming and comfortable. My first time to his office and will recommend him to all my friends and family.
VERY INFORMATIVE. SET ME UP WITH LASIK
I came to Dr. Rich’s office earlier this year (July) for a checkup. It had been nearly 5 years since my last eye exam and after a quick 45-minute visit I was fitted for new contacts and had a new prescription.
Dr. Rich was very informative and answered all of my questions (very politely). One thing that was a pleasant surprise was the thought I would be a candidate for Lasik as well. My last optometrist said I had too much of an astigmatism and could not get the procedure. Dr. Rich was able to set me up with an appointment at a center in Newport, which he also handles all the pre-op and post-op care.
I can’t recommend A.V. Eyes enough. Definitely a great business in this small community (he’s been here over 20 years) with a very helpful staff. When I ran out of contacts they were able to help me out with a short supply to tide me over (replacements were in the mail).
ALWAYS FIRST CLASS
I have been coming here for about 5 years. Always first class. I highly recommended! Thank you for all the professionalism. Quality glasses and great service .
I FOUND THE RIGHT DOCTOR!
Dr Rich is excellent !!!!!!!! My wife has always needed prescription glasses since childhood this emplies that she has visited numerous Drs and the first time we visited Dr Rich she said ” I found the right Dr, no need to keep looking for a good one”
we took are 4 daughters he is excellent with kids, very pleasant, !!!
I will give AV eyes a 6 stars rading.
MANAGED MY POST-OP CARE FOR CATARACTS
Dr Rich and his staff are great . My family has been coming here for years. You get quality time and you don’t feel rushed The staff is helpful and there’s a good selection of eye wear.I recently was diagnosed with cataracts. Dr Rich helped by referring a surgeon and managed my post op care. I have nothing but the up-most respective and gratitude for the good people at AV Eyes. You should give them a LOOK.
VERY THOROUGH, EXCELLENT SERVICE
I’ve been going to Dr. Rich for over 25 years. He is very thorough and provides he and his staff provide excellent service. My big problem is trying to narrow down my eyeglasses as there are so many choices.
MADE ME FEEL RIGHT AT HOME
I’ve put off getting glasses because i always feel pressured than am disappointed. Then I found Lindsay at AV Eyes! After a thorough yet timely exam with the Dr. i was introduced to Lindsay as my optician! She made me feel right at home with her friendly personality, knowledge and great taste in glasses. I picked up my new glasses and tried them out before writing this. I could not be happier! Thank you A V Eyes and Lindsay!
LOVE THIS EYE DOCTOR!
Love this eye doctor. The doctor really knows his stuff and is very honest about your options.
Still going to this doctor after 3 years and he us still wonderful!
FINALLY FOUND AN EYECARE PRACTICE THAT I TRUST
Dr Rich and his staff was excellent! We recently transferred from another eye doctor because this other eye doctor tried to get us to upgrade and to do unneccesary testing and buy the most expensive glasses out there.
Dr. Rich was very professional and personable. He took the time to listen to our needs and budgets and worked with us. My 3 year old daughter had her first eye exam here and they made it a very pleasent experience. She had a blast! The staff was very friendly and knowledgeable. I’m glad i finally found an eyecare practice that I trust.
GENUINELY CARES ABOUT HIS PATIENTS
Dr. Rich is great he genuinely cares about his patients. Also very friendly and helpful office staff.
VERY PROFESSIONAL AND EFFICIENT
Very professional and efficient optometry services. Thank you!